answers from half past eleven

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whenever i click the button to view pricing and add a product to cart, i’m being redirected to redbubble. is this normal?

yes. half past eleven sells and distributes all products through redbubble, so the only way to add products to your cart and pay is on half past eleven’s redbubble store. however, clicking on the button will not close the window for this website, so you will be able to return to browse more products.

what is your return and exchange policy?

you can return and exchange all half past eleven products on redbubble.

returns: make a return request within 90 days of the latest estimated delivery date for your specific order

exchanges: available in the form of a replacement order or redbubble voucher within 90 days of the latest estimated delivery date for your specific order

where do you ship to?

since all orders are printed and shipped by third-party printers under redbubble’s network, half past eleven products are available for purchase in most countries. however, there are a few countries that aren’t covered in redbubble’s printing network or have shipping restrictions. the updated list of restricted countries can be found here: https://help.redbubble.com/hc/en-us/articles/206705143-Where-can-I-have-my-order-delivered-to

why are there no prices on this website?

redbubble has various discounts throughout the year, resulting in frequent price changes. upon clicking on the “view pricing and add product to cart” button on the product page, you will be led the corresponding product page on half past eleven’s redbubble store where the current price with any additional discounts.

what should i do if i wish to gift a half past eleven product, but it won’t arrive in time for the event?

redbubble has the option of purchasing digital gift cards, which can be used on all half past eleven products as well as any other redbubble product. the link to purchase a digital gift card can be found under the estimated arrival date.